Terms And Conditions
Pure Rejuvenation Infant course, classes and workshop terms and conditions/policies
Pure Rejuvenation Terms and Conditions aim to present a fair sustainable structure to all. We aim to provide the highest quality classes for all our customers.
We are committed to the safety of all persons who attend our lessons and to deliver the highest standard of service.
Participating in a Baby Massage or baby yoga class is entirely at your own risk without any proven negligence, breach of duty of care or lack of due diligence by Pure Rejuvenation Staff.
Payment is via PayPal, the Hoop website, Happily website or bank transfer into the instructors nominated account. Details of payment will be sent in a confirmation email once you submit your detail via an online booking system.
Confirmation of place
Your place will only be confirmed on full payment. An acknowledgment will be sent with payment details however booking confirmation will only be sent when payment is received. If you pay using the online booking system, you will receive an automated reply confirming your place. The confirmation of booking is not guaranteed until full payment is received via a bank transfer.
Face to Face Classes
A face to face course maybe cancelled provided you inform us in writing, 7 days in advance of the term start date commencing. After this time no refunds will be given.
Four week Flexi passes maybe cancelled provided you inform us in writing, 7 days in advance of the term start date commencing. After this time no refunds will be given.
Single class sessions may be cancelled up to 48hrs in advance, after this time no refund will be given. Alternatively you may transfer your session once to an alternative date , provided there are any available spaces.
A admin fee of £5 will be deducted from any refund on all course or individual session.
You may offer your place to a friend as a gift provided you inform your instructor.
Thank you for your understanding and co-operation.
Online live zoom sessions
Online sessions or plans are non-refundable after you start your first session. You must give us 7 days notice to cancel a prepaid plans. A £5 admin fee will deducted to all refunds.
Holidays and sickness policy
Regrettably we cannot offer discounts or refunds to cover your booked holidays due to the need to ensure continuity of service.
You would need to inform your Instructor in this instance.
Pure Rejuvenation offers local discounts for twins if brought by one adult sitting within the teaching circle.
A parent with twins will need to have either another adult or an arrangement with another parent, should they need to take one of the twins to be changed or feed. The Instructor can never be responsible for your child/ infant. However you can change and feed your baby in the session and do not need to leave so that you can continue learning.
Supervision and withdrawal of service
All children must be supervised at all times and not left unattended. The Instructor cannot be responsible for a child at any time. Regrettably as our classes are designed for babies from the age of birth until actively crawling , older siblings cannot attend unless specifically invited.
Should a carer or associated visitor behave in a way that the Instructor feels is unreasonable then the company reserves the rights to withdraw the provision of classes to the client.
Cancellation of Classes policy
Pure Rejuvenation will endeavor to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please check the Pure Rejuvenation Facebook page and make sure your phone number is kept up to date on our register).
An additional class will be offered if we have to cancel a class. Regrettably we cannot automatically offer cash refunds.
We require a minimum of 4 parents to run a course or class session . Regrettably if we do not have the minimum of 4 spaces booked 24 hours prior to the start date, the course will be canceled and you will be offered an alternative start date or offered a refund.
Parents are asked to keep their babies at home if they have a serious infection and to inform as to the nature of the infection so that other parents can be alerted.
Please keep your baby at home if he/she:
Has a fever or has had one in the previous 24 hours
Has had an upset stomach or diarrhoea in the previous 48 hours
Has heavy nasal discharge
Has discharging eyes
Has symptoms of a possible communicable diseases such as:
Hand, foot and mouth disease
We cannot offer a refund for a lesson missed due to illness.
Commitment to Equal Opportunities
Pure Rejuvenation has a commitment to ensure that the equipment and activities are value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.
The information on this form contains personal data.
Pure Rejuvenation, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed onto a third party unless you have opted in during the booking process.
Videos, photographs and confidentiality
We love you taking pictures or videos of your children during the course provided it doesn't interfere with the class. In addition please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition if the Baby Massage Instructor feels that the amount of video is excessive, not just short clips, then you may be asked to stop.
Protection of Property
Please note that your property left in prams or bags is your responsibility and Pure rejuvenation cannot take any responsibility for the safeguarding of these items.
Health & Safety and Hygiene Policies
Pure Rejuvenation follows rigorous internal checks of the venue and its own equipment to ensure that they are clean and safe. Daily Risk Assessments are conducted. Pure Rejuvenation asks all parents and carers to remove their shoes while in class in order to reduce the chance of transmission of microorganisms. Shoes need to be worn to visit the bathroom within class times and care exercised to avoid slips. When massaging your Baby we ask that you have short clean nails.
Changes to Terms and Conditions
Pure Rejuvenation from time to time updates these T&Cs. It will inform you of changes through regular channels of communication and you have 14 days to opt out of accepting changes in writing. Failure to do so will entitle Pure Rejuvenation to treat this agreement with you as being updated with the changes.
Updated 12 December 2019