Terms And Conditions 

Pure Rejuvenation Infant course or workshop terms and conditions/policies

Pure Rejuvenation Terms and Conditions aim to present a fair sustainable structure to all. We aim to provide the highest quality classes for all our customers.

We are committed to the safety of all persons who attend our lessons and to deliver the highest standard of service.

Participating in a Baby Massage class is entirely at your own risk without any proven negligence, breach of duty of care or lack of due diligence by Pure Rejuvenation Staff. 

Payment Methods

Payment is via a bank transfer into the instructors nominated account. Details of payment will be sent in a confirmation email once you submit your detail via our online booking system.

Confirmation of place

Your place will only be confirmed on full payment. An acknowledgment will be sent with payment details however booking confirmation will only be sent when payment is received. If you pay using the online booking system, you will receive an automated reply confirming your place. The confirmation of booking is not guaranteed until full payment is received via a bank transfer.  

Refunds

A course or event may be cancelled provided you inform us in writing within 7 days of the course commencing after this time no refunds will be given. 


You may offer your place to a friend as a gift provided you inform your Baby Massage instructor.

Thank you for your understanding and co-operation.

Holidays and sickness policy

Regrettably we cannot offer discounts or refunds to cover your booked holidays due to the need to ensure continuity of service.
You would need to inform your Instructor  in this instance.

Twins discount

Pure rejuvenation offers local discounts for twins if brought by one adult sitting within the teaching circle.
A parent with twins will need to have either another adult or an arrangement with another parent, should they need to take one of the twins to be changed or feed. The Instructor can never be responsible for your child/ infant.

Supervision and withdrawal of service

All children must be supervised at all times and not left unattended. The Instructor cannot be responsible for a child at any time. Regrettably as our classes are designed for babies from the age of birth until actively crawling , older siblings cannot attend unless specifically invited.
Should a carer or associated visitor behave in a way that the Instructor feels is unreasonable then the company reserves the rights to withdraw the provision of classes to the client.

Cancellation of Classes policy

Pure Rejuvenation will endeavor to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please check the Pure Rejuvenation Facebook page and make sure your phone number is kept up to date on our register).
An additional class will be offered if we have to cancel a class. Regrettably we cannot automatically offer cash refunds.

Illness

Parents are asked to keep their babies at home if they have a serious infection and to inform as to the nature of the infection so that other parents can be alerted.
Please keep your baby at home if he/she:

  • Has a fever or has had one in the previous 24 hours

  • Has had an upset stomach or diarrhoea in the previous 48 hours

  • Has heavy nasal discharge

  • Has discharging eyes

Has symptoms of a possible communicable diseases such as:

  • Measles

  • Chicken pox

  • German measles

  • Whooping cough

  • Impetigo

  • Scarlett fever

  • Hand, foot and mouth disease

  • Norovirus

We cannot offer a refund for a lesson missed due to illness. 

 

Commitment to Equal Opportunities

Pure Rejuvenation has a commitment to ensure that the equipment and activities are value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.

Data Protection

The information on this form contains personal data.
Pure Rejuvenation, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed onto a third party unless you have opted in during the booking process.

Videos, photographs and confidentiality

We love you taking pictures or videos of your children during the course provided it doesn't interfere with the class. In addition please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition if the Baby Massage Instructor feels that the amount of video is excessive, not just short clips, then you may be asked to stop.

Protection of Property

Please note that your property left in prams or bags is your responsibility and Pure rejuvenation cannot take any responsibility for the safeguarding of these items.

Health & Safety and Hygiene Policies

Pure Rejuvenation follows rigorous internal checks of the venue and its own equipment to ensure that they are clean and safe. Daily Risk Assessments are conducted. Pure Rejuvenation asks all parents and carers to remove their shoes while in class in order to reduce the chance of transmission of microorganisms. Shoes need to be worn to visit the bathroom within class times and care exercised to avoid slips. When massaging your Baby we ask that you have short clean nails.   
 

Changes to Terms and Conditions

Pure Rejuvenation from time to time updates these T&Cs. It will inform you of changes through regular channels of communication and you have 14 days to opt out of accepting changes in writing. Failure to do so will entitle Pure Rejuvenation to treat this agreement with you as being updated with the changes.

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Harold Wood, Essex, UK. Including a 10 mile radius.

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