Frequently asked questions
Mobile Home Visits
How soon in advance do I need to book?
We recommend you book as early as possible to ensure you get your preferred day and time slot. In the event you would like a treatment outside our opening hours, please use the contact us form and we’ll try to accommodate you as best as possible.
How do I book Treatments?
The fastest and easiesy why to book any treatments is online where you will be directed to the app or Fresha site . Alternativley you can call 07521973903 and leave a message and the therapist will repoanded as soon as possable as she is usally with a client.
What is the Cancellation policy?
What if my therapist is late?
Traffic can be unpredictable at times but rest assured you will still get the full treatment. Please allow 15 minutes leeway in such cases.
Where will my therapist park?
Please have your parking permit ready for your therapist on the day if there are parking restrictions. Congestion charge is not covered. If you live within the congestion charging zone, there will be an additional charge.
What if im running late home?
Please inform your therapist as soon as possable as this may effect your treatment time, the therapist will wait upto 20 mintues after this time they will leave and 100% of the booking will be charged.
Do I need to prepare anything for my treatment?
All you need is an open space for the massage table clear of obstacles to allow the therapist to walk around the bed (approximately 10' x 15,') two or three towels and 1 pillow. We take care of the rest!
What Length of treatment should I book?
It's recommended that your initial massage is 60 or 90 minutes.
What can I expect during my first treatment?
Do I need to be completely undressed?
No, you do not need to be completely undressed, you undress only to your comfort level and you have to leave your underwear on. In addition, you will be covered with a towel as well.
Which area of my body will be massaged?
A full body treatment will be focusing on the back, neck, shoulders, arms, hands, legs and feet (excluding genital areas). You will be fully covered with a towel throughout the massage and will be only uncovered the area that going to be working on. Women should note that the breast area will not be massaged and will remain fully covered throughout the treatment to ensure your comfort and privacy.
Will the massage hurt?
Deep tissue treatment may cause a slight discomfort but it always has to be within your tolerance level. If you have areas of deep-rooted tension, there may be some discomfort as the therapist will work to remove blockages using Neuromuscular Technique on the trigger point areas. They will discuss the level of pressure begins and during the treatment and they will always work within your own personal comfort zone. This important thing to focus on is how great you are going to fell afterwards. There are many treatments that don’t cause any discomfort at all like a Swedish Relaxing Massage, Body Brush and Scrub Massage or Anti-Stress Massage.
How will I feel after a massage?
Most people feel very relaxed. Some people experience a significant reduction, or complete freedom, from an ache or pain. Many people feel slightly slowed down for a short period but then notice an increase in energy and productivity. If you receive a deep tissue massage you may be sore the next day - a hot bath/shower can help to ease this soreness. (Very much like a good workout at the gym!)
• Deep sleep or difficulty sleeping and vivid dreams
• An increase in perspiration
• Cold/flu-like symptoms
• An increase in urination
• An increase in bowel movements
• An Increase in appetite
• Changes in mood
• An increase in joint or muscle pain
What should I do after a massage?
It is highly recommended to drink several glasses of fresh water after the treatment to re-hydrate your muscles and to help flush out the toxins of your system which has been released during the massage.
How often should I get a massage?
When should I not get a massage?
Below are listed some contraindications when massage should not be performed at all:
When is a pregnancy massage not appropriate?
Pregnancy massage may not be appropriate for you if you are in the early stages of pregnancy, have experienced pre-term contractions or bleeding, have been designated by your doctor as a high-risk pregnancy or experiencing hypertension/high blood pressure.
When can I have a pregnancy massage?
Due to the increased risks of miscarriage during the first trimester, its advised that this type of massage is only suitable for women from their second trimester 12 week scan. If you are considering pregnancy massage, it’s always best to seek advice from your doctor or pre-natal care provider first.