Frequently asked questions

Mobile Home Visits

How soon in advance do I need to book?

We recommend you book as early as possible to ensure you get your preferred day and time slot. In the event you would like a treatment outside our opening hours, please use the contact us form and we’ll try to accommodate you as best as possible.

How do I book Treatments?

The fastest and easiesy why to book any treatments is online where you will be directed to the app or Fresha site . Alternativley you can call 07521973903 and leave a message and the therapist will repoanded as soon as possable as she is usally with a client. We have a minimum spend of £35. We also cannot confirm any appointments without the minimum spend being met.

What is the Cancellation policy?

At Pure Rejuvenation we operate a 24-hour cancellation policy to change or modify your booking. Cancellations under 24 hours the booking fee/treatment cost is 50% if we arrive at the loction and no one is home the therapist will wait 20 mintues after this time the full treatments cost will be charged at 100% of the booking. You can change or rearrange the booking via the booking app Fresha.

What if my therapist is late?

Traffic can be unpredictable at times but rest assured you will still get the full treatment. Please allow 15 minutes leeway in such cases.

Where will my therapist park?

Please have your parking permit ready for your therapist on the day if there are parking restrictions. Congestion charge is not covered. If you live within the congestion charging zone, there will be an additional charge.

What if im running late home?

Please inform your therapist as soon as possable as this may effect your treatment time, the therapist will wait upto 20 mintues after this time they will leave and 100% of the booking will be charged.


Do I need to prepare anything for my treatment?

All you need is an open space for the massage table clear of obstacles to allow the therapist to walk around the bed (approximately 10' x 15,') two or three towels and 1 pillow. We take care of the rest!

What Length of treatment should I book?

It's recommended that your initial massage is 60 or 90 minutes. If you're unsure what length of treatment to book, contact us and we can discuss!

What can I expect during my first treatment?

After the table is set up, your massage therapist will discuss your consultation form, and answer your questions. You and your therapist will formulate a treatment plan together that includes your goals and what areas of the body you'd like treated. The therapist will then leave the room to wash their hands while you undress and relax onto the table between the sheets. After the massage, you will again be given privacy to get dressed while the massage therapist washes up. Self-care may be recommended to enhance positive results. Sit back and relax while your therapist packs up! *Please allow an extra 30-60 extra minutes for your first appointment to ensure sufficient time for setup/cleanup and assessments. Subsequent treatments will only require an extra 30 minutes.

Do I need to be completely undressed?

No, you do not need to be completely undressed, you undress only to your comfort level and you have to leave your underwear on. In addition, you will be covered with a towel as well.

Which area of my body will be massaged?

A full body treatment will be focusing on the back, neck, shoulders, arms, hands, legs and feet (excluding genital areas). You will be fully covered with a towel throughout the massage and will be only uncovered the area that going to be working on. Women should note that the breast area will not be massaged and will remain fully covered throughout the treatment to ensure your comfort and privacy.

Will the massage hurt?

Deep tissue treatment may cause a slight discomfort but it always has to be within your tolerance level. If you have areas of deep-rooted tension, there may be some discomfort as the therapist will work to remove blockages using Neuromuscular Technique on the trigger point areas. They will discuss the level of pressure begins and during the treatment and they will always work within your own personal comfort zone. This important thing to focus on is how great you are going to fell afterwards. There are many treatments that don’t cause any discomfort at all like a Swedish Relaxing Massage, Body Brush and Scrub Massage or Anti-Stress Massage.

How will I feel after a massage?

Most people feel very relaxed. Some people experience a significant reduction, or complete freedom, from an ache or pain. Many people feel slightly slowed down for a short period but then notice an increase in energy and productivity. If you receive a deep tissue massage you may be sore the next day - a hot bath/shower can help to ease this soreness. (Very much like a good workout at the gym!) Very occasionally, it’s possible to experience what is known as a 'healing crisis' around 24/48 hours after a massage treatment. This is where the body begins its self-healing process and elimination of toxins. You may experience symptoms such as: • A drop in body temperature
• Tiredness
• Deep sleep or difficulty sleeping and vivid dreams
• Irritability
• An increase in perspiration
• Spots
• Cold/flu-like symptoms
• An increase in urination
• An increase in bowel movements
• Wind
• An Increase in appetite
• Nausea
• Changes in mood
• An increase in joint or muscle pain
• Headaches It's nothing to worry about! Not everyone will experience these symptoms, most people don’t, it mainly depends on the level of toxins and your energy levels at the time. To help you through any 'healing crisis' please ensure you drink plenty of water, sleep, eat a healthy and balanced diet and try not to take any medications such as painkillers as this may interrupt the healing process. A healing crisis is letting you know the body is starting to re balance and detox itself so try not to worry! Always feel free to speak to me with any concerns.

What should I do after a massage?

It is highly recommended to drink several glasses of fresh water after the treatment to re-hydrate your muscles and to help flush out the toxins of your system which has been released during the massage.

How often should I get a massage?

You can receive treatments once a week, but the more treatments you have the more relaxed and healthy you would be. If you have an acute problem it is best to have 1 or 2 treatments a week over 4 to 5 weeks to speed up the recovery until you feel better. Otherwise, depending on your needs and your financial position, you could have a massage once a week, every 2 or 3 weeks or even once a month. If you receive regular massages you can be assured that is helps to prevent many illnesses, injuries or even operations. Bear in mind that investing in your health is the best investment than ever.

When should I not get a massage?

Massage treatments are non-invasive, relaxing and natural treatments and are therefore generally considered safe for most people.
Below are listed some contraindications when massage should not be performed at all: Fever Contagious diseases including any cold or flu Under the influence of drugs or alcohol Recent operations Skin diseases Undiagnosed lumps or bumps Inflammation, arthritis Cardiovascular conditions like thrombosis, phlebitis, heart condition Oedema Infections, Disease Straight after an accident or recent bone fractures.

When is a pregnancy massage not appropriate?

Pregnancy massage may not be appropriate for you if you are in the early stages of pregnancy, have experienced pre-term contractions or bleeding, have been designated by your doctor as a high-risk pregnancy or experiencing hypertension/high blood pressure.

When can I have a pregnancy massage?

Due to the increased risks of miscarriage during the first trimester, its advised that this type of massage is only suitable for women from their second trimester 12 week scan. If you are considering pregnancy massage, it’s always best to seek advice from your doctor or pre-natal care provider first. Pregnancy massage is particularly beneficial for women experiencing high levels of musculoskeletal pain associated with their pregnancy, as well as those who may be experiencing stress, anxiety or fatigue. Alongside its physical benefits, many women choose pregnancy massage as a way to improve their overall wellbeing and self-care during their pregnancy.

Baby Massage

Baby Yoga