FREQUENTLY ASKED QUESTIONS
Do I need to be completely undressed?
No, you do not need to be completely undressed, you undress only to your comfort level and you have to leave your underwear on. In addition, you will be covered with a towel as well.
Which area of my body will be massaged?
A full body treatment will be focusing on the back, neck, shoulders, arms, hands, legs and feet (excluding genital areas). You will be fully covered with a towel throughout the massage and will be only uncovered the area that going to be working on. Women should note that the breast area will not be massaged and will remain fully covered throughout the treatment to ensure your comfort and privacy.
Will the massage hurt?
Deep tissue treatment may cause a slight discomfort but it always has to be within your tolerance level. If you have areas of deep-rooted tension, there may be some discomfort as the therapist will work to remove blockages using Neuromuscular Technique on the trigger point areas. They will discuss the level of pressure begins and during the treatment and they will always work within your own personal comfort zone. This important thing to focus on is how great you are going to fell afterwards. There are many treatments that don’t cause any discomfort at all like a Swedish Relaxing Massage, Body Brush and Scrub Massage or Anti-Stress Massage.
What should I do after a massage?
It is highly recommended to drink several glasses of fresh water after the treatment to re-hydrate your muscles and to help flush out the toxins of your system which has been released during the massage.
How often should I get a massage?
When should I not get a massage?
Below are listed some contraindications when massage should not be performed at all:
When can I have a pregnancy massage?
When is a pregnancy massage not appropriate?
Pregnancy massage may not be appropriate for you if you are in the early stages of pregnancy, have experienced pre-term contractions or bleeding, have been designated by your doctor as a high-risk pregnancy or experiencing hypertension/high blood pressure.
Mobile Home Visits
How soon in advance do I need to book?
We recommend you book as early as possible to ensure you get your preferred day and time slot. In the event you would like a treatment outside our opening hours, please use the contact us form and we’ll try to accommodate you as best as possible.
How do I book treatments?
What is the Cancellation Policy?
At Pure Rejuvenation we operate a 24-hour cancellation policy to change or modify your booking. Cancellations under 24 hours the booking fee/treatment cost is 50% if we arrive at the loction and no one is home the therapist will wait 20 mintues after this time the full treatments cost will be charged at 100% of the booking. You can change or rearrange the booking via the booking app Fresha.
Where will my therapist park?
Please have your parking permit ready for your therapist on the day if there are parking restrictions. Congestion charge is not covered. If you live within the congestion charging zone, there will be an additional charge.
What if im running late home?
Please inform your therapist as soon as possable as this may effect your treatment time, the therapist will wait upto 20 mintues after this time they will leave and 100% of the booking will be charged.