Pure Rejuvenation

PRIVACY POLICY

Last updated: 19 February 2026

Pure Rejuvenation is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit www.purerejuvenation.co.uk, book services, purchase products, or enrol in courses.

1. Who We Are

Pure Rejuvenation is a holistic therapy and scar therapy practice based in Mayland, Essex.

Data Controller: Pure Rejuvenation
Owner: Naomi Jacobs
Email: Info@purerejuveantion.co.uk
Website: www.purerejuvenation.co.uk

2. The Personal Data We Collect

Information you provide directly

We may collect:

Name
Email address
Phone number
Address (for mobile treatments or orders)
Health information relevant to treatment (special category data)
Appointment and booking details
Course enrolment details
Purchase history
Information submitted via contact forms
Information provided via Wix Bookings or Fresha

Information collected automatically

When you use our website, we may collect:

IP address
Browser and device information
Pages visited
Cookie data
Analytics data via Google Analytics (with consent)

3. Special Category Data (Health Information)

Because Pure Rejuvenation provides massage, scar therapy and oncology-informed treatments, we collect health information necessary for safe treatment.

We process this data only where:

You have given explicit consent
It is necessary for healthcare provision
It is required for insurance or legal purposes

Health data is treated with strict confidentiality and enhanced security.

4. How We Use Your Information

We use your personal data to:

Respond to enquiries
Manage bookings via Wix Bookings and Fresha
Provide safe and appropriate treatments
Deliver online courses and educational materials
Process product orders and payments
Maintain client records
Improve our website and services
Comply with legal, tax and insurance obligations
Run occasional marketing (only with consent)

5. Lawful Bases for Processing

Under UK GDPR, we rely on:

Consent — marketing, analytics and optional cookies
Contract — to deliver booked services, products or courses
Legal obligation — tax, insurance and record keeping
Legitimate interests — running and improving the business
Healthcare provision — processing health information

6. Third-Party Providers

We use trusted providers including:

Wix (website and Wix Bookings)
Fresha (appointment booking)
Google Analytics
Payment processors
Facebook/Instagram and Google Ads (occasionally)

These providers may process your data according to their own privacy policies. We only share what is necessary.

We never sell your personal data.

7. Data Storage and Retention

We implement appropriate security measures including:

Secure digital systems
Password protection
Restricted access
Locked storage for paper records

Retention periods:

Client health records: 7 years after last treatment
Course and purchase records: 6 years for tax purposes
Enquiries with no booking: up to 12 months
Marketing data: until consent is withdrawn

8. Cookies

Our website uses cookies, including Google Analytics and occasional advertising cookies.

Non-essential cookies are only placed with your consent via our cookie banner.

For full details, see our Cookie Policy.

9. Your Data Protection Rights

Under UK GDPR you have the right to:

Access your data
Correct inaccurate data
Request erasure
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact: Info@purerejuvenation.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Children’s Privacy

Where services involve babies or children under 16 (e.g. baby massage), we rely on parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.